Best Western Plus Hanes Mall

I was there last minute due to my mother being across the the street at the hospital. It was an excellent experience with staff. There was one wonderful employee that stood out in my experience. All though the four different desk employees I dealt with were excellent, and exactly who you'd want to be speaking and dealing with even with rough travel and stress goin on. I'd like to point out that Brittany was above and beyond exceptional. She is an amazing employee and I hope she gets the recognition she deserves. Great job Best Western Plus in Winston Salem!! Thank you. PS: great toilet paper.

I love that there was free breakfast offered with lots of different options including healthy options and I loved that the mall was right next to the hotel! I was able to do some shopping on my last day in Winston Salem. If I am ever in the area, I would love to stay here again.

Front desk staff were kind and professional . The food was good. The cleaning staff were exceptional. Always a smile and professional.

Location was decent. Near gas stations and the mall. There is a very large gaming place as well.

We absolutely loved it here! The breakfast was really good, the rooms were comfortable and definitely suited our needs. It was only five minutes away from the Benton convention center which is where we were going to be. It was honestly perfect and the price was great compared to the surrounding hotels in the area.